Rainmaker Associates is a business consultancy and salesforce.com Select Consulting Partner providing end-to-end CRM deployment and integration services to organizations ranging from start-ups to the Fortune 1000. Rainmaker's consultants leverage expertise in the areas of strategic sales planning, marketing strategy, and business application development to deliver systems that give our customers unmatched control over their investment and help to expedite the implementation process. Rainmaker is headquartered in the Washington DC metro area and has offices in Baltimore, Charleston and Denver.
Manage Call Campaigns...Natively
Want to know whether your reps are following up effectively on leads? Rainmaker CALLsmart provides native management of call campaigns- from campaign setup to automated follow-up- so that sales and marketing managers can ensure leads are receiving the care they deserve. Click here for more info...
Spring into Action!
The latest release of salesforce.com is live and ready to be deployed! If you haven't had a chance to go through this (or maybe the last) release, we can help. Sign-up to receive a presentation that summarizes the top 20 features of Winter '09 and Spring '10 to help you get up to speed quickly!
Implementation Planning
Our team of data migration specialists have engaged 100s of clients in data projects of all sizes- from thousands to millions of records. Naturally, you can't manipulate that much data without a really smart process and a very sophisticated set of tools. We use our set of proprietary tools to map and transform your data to any specification and we always provide a trial migration so you can preview how your data will look before it goes live!
Custom Application Design
System Validation
Managed Implementation
Managed In-sourcing
Clean & De-dup
Transform & Migrate
Identify Data Issues
Process Automation
If you have needs that you haven't been able to address - data silos, duplication of effort between departments, lack of data visibility - we can help. Our application designers have designed and built custom applications to solve business problems of all kinds; managing loan due-diligence, renewing and processing contracts, automating monthly billing, automating tradeshow operations and countless others.
Application Development
Back-office Integration
To get insight into data trends and analytics across multiple systems, you have to aggregate the data first. We can help you determine what approach makes the most sense for your organization, then help you select or develop the technology to make it work.
Business Intelligence
Administrative Training
Whether your users just need a brush-up to make them more efficient or a custom curriculum to help drive adoption of the application as a whole, our custom training solutions can help. Our trainers have trained 100s of sales, marketing, customer service and operations teams in how to leverage salesforce.com to meet their needs.
End-user Training
SFDC Health Check
If you've been using salesforce.com for 6 months or 6 years, you know that sometimes its helpful to step back and consider how to optimize your system. Rainmaker provides Health Check services to help identify:
Release Planning
Design Validation
End-to-End Support
We offer comprehensive support agreements that give you access to any of our functional service groups, depending on the situation. That means that when your business requires any of the services listed here- training, data services, integration and business intelligence services or custom application development- you get access to just what you need. This approach gives you the flexibility and scalability you need to address changes in your business as they arise.
Rainmaker CALLsmart is the only reliable way to manage call campaigns natively within salesforce.com. It gives sales and marketing users the ability to schedule 10s or 100s of phone calls, track call results and follow-up with unreached prospects in as few as 2 clicks per call (as opposed to 10). Most importantly, it produces valuable marketing data from calling activity to help drive future campaigns.
Rainmaker LEADsmart is designed to give sales and marketing users the tools and functionality that allows them to:
AppExtremes' CongaMerge and CongaCourier give you the flexibility to build and deliver richer, more complex reports and mail merge documents. If you've ever wished that salesforce.com could generate a report or document but were unable to build it, AppExtremes' solutions might do the trick!
EchoSign is designed to close sales contracts as fast as possible. Fully compliant with ESIGN/UETA Act, EchoSign is the easiest-to-use, easiest-to-sign, and easiest-to-work with signature service available today. Leading companies are using EchoSign to protect their existing revenue stream and close customers before their competitors.
CRMfusion has developed the leading solutions for importing, updating, cleaning and de-duping data in salesforce.com and on the force.com platform. Their solutions enable salesforce.com administrators at 1000s of companies worldwide to ensure that the data on which they rely can be relied upon!
Our approach to deploying salesforce.com is based on 12 years of experience in the CRM industry and is designed to maximize your control over your investment by:
Support
The documentation developed during the Blueprinting and Implementation serves as the basis for training and support. Every project that starts with a blueprint includes an allocation of post-implementation support so we can continue to help refine the system in the weeks following go-live. We also offer comprehensive support packages that give you on-going support for new initiatives, data migration projects or even custom application design and development!
Blueprinting
Our Blueprint goes beyond what is commonly referred to as Business Process Review (BPR). We collaborate with your team to determine the optimal way for your system to be configured to meet your business goals and objectives, presenting you with the ideal architecture and demonstrating how the system will function at a high level. The goal of this step is to help you build a clear vision for not only what can be acheived but how it will work!
Deployment & IntegrationOnce the blueprint is in place, your designer transitions the project to a team of specialists- experts in managing projects, configuring salesforce, migrating data, developing on the force.com platform and training users for success. This means you get a team of experts to fit your project needs, not a jack of all trades. It also means the deployment goes faster because the plan is clearly documented.
Deployment & Integration
Once the blueprint is in place, your designer transitions the project to a team of specialists- experts in managing projects, configuring salesforce, migrating data, developing on the force.com platform and training users for success. This means you get a team of experts to fit your project needs, not a jack of all trades. It also means the deployment goes faster because the plan is clearly documented.
The success of our customers is the best reflection of what we do. Here a handful of the hundreds of companies that we've helped leverage the salesforce and the force.com platform to optimize day-to-day management of sales, marketing, customer service and operational aspects of their businesses.
Keith Bio
John Bio
Chris Bio
David Shapiro brings extensive sales and marketing operations experience to Rainmaker, specializing in taking a company's existing processes and translating them to the Salesforce.com platform. David has over 12 years of professional experience in sales, marketing, and operations. Most recently, David was the VP of Marketing at Barcoding Inc., an Inc 500 company, where he collected over 8,000 leads annually from over 65 sources, leading to over $36 million in sales; all tracked through the salesforce.com platform. Operationally, David has successfully designed and implemented force.com applications for inventory control, time-based project management, shipping & receiving, order entry, demo tracking, repair center operations, loan due-diligence and many other applications.
David holds an MBA from the University of Baltimore and a BS in Chemistry from the University of North Carolina at Chapel Hill.
Larry brings over 25 years of systems engineering, IT operations and program management experience to Rainmaker. He has held senior management and executive-level positions with The BDM Corporation, Martin Marrietta, Computer Technology Associates, Global One, Sprint, Telenet and most recently Viewgate Networks. Larry directs Rainmaker's Technology Solutions Group that handles custom integrations and data migration.
Larry holds two degrees from University of Michigan and one from George Washington University in the engineering field. He also has pursued graduate studies at George Washington University and holds several technical certifications including CISSP, MCSE, and Novell Certified Network Engineer.
Rainmaker Associates is made up of a lot of smart, dedicated individuals that believe strongly in doing what's best (not always what's easiest) for our clients. Here is a little bit of background on our leadership team that will help you to understand what where we've come from and what we value.
Cloud Computing 101
What does it really mean to do business in the cloud?
This webinar is designed for business leaders who want to understand what "doing business in the cloud" really means and how to apply it. In this 30 minute webinar, we will:
We will focus on tangible examples of cloud computing from some names you know and some you may not. In less than 40 minutes, you will gain an actionable understanding of cloud computing that could begin to streamline your business immediately!
Please enter your contact information below as well as the event name(s) and date(s) for which you'd like to register. You will receive confirmation shortly. Thanks for registering!
Reston
1818 Library St
Reston, VA 20190
Washington DC
1701 Pennsylvania Ave
Contact Us
Alexandria
500 Montgomery St
Alexandria, VA 22314
Mailing Address
PO Box 1508
Herndon, VA 20172
Phone & Web
877.762.6100
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Rainmaker Associates's expert consultants provide certified salesforce.com consulting services for full lifecycle software development on saleforce.com and the force.com platform. We have been a top 10 partner for salesforce.com for the last 5 years, consulting to organizations of all shapes and sizes, in every industry, including technology services, product resellers, government contractors, financial services, not-for-profits, associations, tradeshow management, media, healthcare, legal services, consumer goods, manufacturing, government contracting and consulting. We build custom solutions in the cloud that address our customers' unique needs. As a salesforce.com Select integrator, we have also developed applications on the force.com platform that are available on the AppExchange and solve specific challenges faced by companies of all sizes- call campaign management, effective lead management, data cleansing and de-dup, cash-flow projections, integration with accounting and erp and many others. Most of our solutions are built on the force.com platform so they are native to salesforce.com , making them easy to learn and easy to use. CALLsmart provides native call campaign management within salesforce,com so that sales managers, marketing managers, executives, and sales reps can all manage call campaigns easily. It increases visibility into marketing ROI and tracks several critical call-efficiency metrics such as call conversion, lead conversion, # of calls completed, # of calls scheduled , call velocity and many others. LEADsmart provides a way to better manage leads, convert leads and unconvert leads en masse so that you can simplify data management for reps, maintain cleaner data and gain better marketing and sales results. Overall, our solutions are designed with end-users in mind so that they increase adoption and drive better decision-making.
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